I love cheap fares. It allows me travel to so many places. That is, if everything turns out well.
In fairness to Cebu Pacific, the same thing happened but they took care of everything. They offered a change on the dates I want to fly including the connecting flight I had to take. No questions asked. They asked when I wanted to fly and they booked it. No hassle.
AirPhil Express could just do the same but they refuse to see the logic behind the connecting flights, and the domino effect one cancelled flight can cause. They cancelled my AM flight, moved it to late PM, ergo I miss my noontime flight. They will rebook my Davao Manila flight at no cost but won't rebook my Manila Caticlan flight. No offer of hotel accommodation, etc. It's a take it or leave it offer, it seems.
As my friend suggested, I write on the 24/7 Facebook Service Page of this airline. And I did. Once yesterday. No reply.
Again today:
So, I did.
The reply seemed heading towards something positive. Hmmmmm... Of course, we know, the Facebook page is run by a call center agent and not from the airline office.
The messaging came out this way.
Okay pa rin...
Not until I got this message.... (drumroll please...)
They will rebook the Davao-Manila flight but not the connecting Manila-Caticlan flight.
Meaning I have to stay overnight in Manila.
No transportation, hotel accommodation and meals offered.
Meaning I have to fend for myself.
Meaning this trip is getting more expensive than planned
Written and read, it sounded diplomatic.
Believe me, I am fuming, irate and want to scream at someone.
I meant it when I said I am only entertaining a call from someone from Air Philippines.
Guess what? He replied with this....
Stupid!
Lemon tree...very pretty.....you are multiplying very quick...
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